Thank you for shopping with Samastha Kerala Sunni Jam-iyyathul Muallimeen (SKSJM). We value your trust and strive to ensure your complete satisfaction. If, for any reason, you are not entirely happy with your purchase, please take a moment to review our Return and Refund Policy.

These terms apply to all purchases made through our official website: https://sjmindia.org/.

Interpretation and Definitions

The terms with capitalized initials hold the meanings defined below. These definitions shall remain consistent whether used in singular or plural form.

• Goods: Items available for sale through our Service.
• Orders: Your request or intent to purchase Goods from Us.
• Service: Refers to our Website.
• Website: https://sjmindia.org/
• You: The individual accessing or using our Service, or the organization represented by such an individual.

Cancellation Policy

Orders may be canceled within 24 hours of placement. To request cancellation, please contact us via:

• Email: sjmstatecommittee@gmail.com
• Phone: +91 7510 772 846

After 24 hours, cancellation requests may not be accommodated if the order has already been processed or dispatched.

General Return Policy

Please note that items purchased from our physical stores are not eligible for return. Only products purchased directly through our online platform qualify for return consideration under the following conditions:

• The item must be in its original condition.
• The return request must be initiated within the specified period.
• A valid receipt or proof of purchase is required.

Refund Policy

To be eligible for a refund, the goods must be returned within 14 days of purchase. Refunds will not be processed if:

• The product is damaged, altered, or not in its original condition.
• The return request is made after 14 days of purchase.

Once the returned goods are received and inspected, you will be notified about your refund status via email, provided your contact details are on record.